Knowledgebase

A brief look into the Webmail packages offered...
We provide you with the ability to not just have an email address, but we also provide two...

Awstats Explained, what does it all mean?
When reading your web statistics in AWStats you may see a few unfamiliar words and terms....

Does my website get a control panel?
Yes. Every web hosting package comes with a web browser based control panel. The control panel...

How do I access my Control Panel?
http://www.yourdomain.com/cpanel/ http://www.yourdomain.com:2082 http://yourdomain.com/cpanel/...

How do I backup my website and hosting account?
Login to your CPanel Control Panel and choose "Backup" from the system menu. Click the...

How do I block an IP address using Cpanel?
If there is an IP address you want to block from your website, you can do so inside Cpanel. Here...

How do I obtain my website statistics?
It can be found by logging into your control panel (www.yourdomain.com/cpanel) . We...

How do I restore a backup created with CPanel?
If you've previously downloaded a backup copy of your website through your CPanel Control Panel,...

Web Statistics terminology at a glance
The following is a simplified listing of the terms found in your web statistic reports: Hits =...

What is CPanel Backup?
The Backup area of your CPanel Control Panel allows you to backup your current hosting account,...

Where are my raw log files?
They are located within your control panel. Login and click "Statistics ->...

CPanel explained
A detailed explanation of cPanel items is available here -...

How do I use my control panel?
Your control panel was designed to be used by anyone and is straight forward; you can find...

I need to change my personal information.
If for any reason you need to change any of your personal information, you can do this from your...

Is there a Control Panel Manual?
Yes. You can view it here:...

My password login does not work
Please make sure you do not have a white space(s) at the end of your password when you are...

What is a control Panel?
At Aussie Interconnect we would like to make your web hosting experience as stress free as...

What version of cPanel are you using?
We always use the latest stable version of cPanel.

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