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Do you accept Paypal?
Yes. We most definitely accept payments through PayPal. Credit Cards and Bank Tranfer are...
How can I cancel my account?
We only want satisfied customers, so we make it easy for you to close your account online....
How can I pay?
We currently accept payment with credit card via PayPal or Bank Transfer for any plans on a...
How will I be charged if I upgrade or downgrade?
There is no extra fee for upgrading, or downgrading, a package. The only difference is in the...
I got incorrectly billed. Help!
If you believe you were incorrectly billed, please submit a ticket to us explaining what you...
Is there a minimum time contract/commitment required?
You may choose your terms at sign-up. No contracts are required. You may cancel at anytime,...
What is your cancellation policy?
With every Aussie Interconnect's hosting package we provide an Unconditional 30 day money back...
When is my payment due?
The first payment is due at the time your Activation Letter is sent (including services such as...
Why was I charged this?
If you were charged an additional fee, there's a good reason. It may be that your credit card...
Are any prepayment discounts available?
Yes. You can receive up to two months service free for prepaying one year. Please chat with a...
Are my credit card information and password safe?
When highly confidential information (such as a credit card number or password) is transmitted...
Aussie Interconnect Office Hours
Our customer support centre is open Monday to Friday from 8.00 am to 6.00 pm AEST for your...
BSB Information for Bank Transfer Payments
Our bankers are -  Commonwealth Bank 16 Brantome Street Gisborne, Victoria  3437...
My account was suspended for non-payment and I just paid, how long until it comes back up?
Once our system has processed your payment your accounts will be automatically unsuspended. If...
What is your Billing Policy ?
The following Billing Policy must be agreed by the Customer when ordering a hosting package from...
What payment methods does Aussie Interconnect accept?
Aussie Interconnect accepts payment via credit card (VISA, Mastercard), cheque/money order and...
Why don't I get the confirmation email?
We suggest to not use public free email such as Yahoo or Hotmail. If you do, please check your...
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